The annual MAN Truck & Bus dealer of the year awards has crowned Manchetts Peterborough the 2022 winner. Recognising the achievements of the entire MAN dealer network WG Davies in Swansea, DSV Commercials in Immingham, MAN Truck & Bus Gateshead, PCL in North London and Elgin in Inverness all made the dealer of the year shortlist.
Stefan Thyssen, managing director, MAN Truck & Bus UK Ltd, said: “I’d like to congratulate both the shortlisted businesses and the overall winner of this year’s MAN Truck & Bus UK Ltd’s annual dealer of the year awards.
“These awards, which have been running for over two decades, help us acknowledge and reward the outstanding work the individual sites are delivering, whilst at the same time recognise and celebrate the teams for their commitment, outstanding customer service and dedication to the MAN brand.
“All the businesses involved have shown a great desire and willingness to strive for better business practices as well as constantly focussing on putting the customer and their needs at the heart of everything they do.”
On announcing the 2022 winner Stefan said: “Consistent high achievers and eager to please their customers, the team at Manchetts Peterborough were singled out for their unwavering determination and enthusiastic approach to improving all facets of their business. Over the last 12 months Manchetts Peterborough have shown true dedication in delivering outstanding levels of both customer service and support.
“Their attention to detail in organising parts campaigns, parts stock holding and excellent customer service, has paid dividends meaning they can offer their customers first time fix solutions, resulting in Manchetts Peterborough being awarded MAN Truck & Bus UK Ltd’s 2022 Dealer of the Year.
Peter Bradshaw, branch manager at Manchetts Peterborough, said: “I’m delighted to accept this award on behalf of the team at Manchetts Peterborough. Across the entire business the commitment shown to supporting our customers and their vehicles, is nothing short of amazing.
“Focusing on pure customer service is at the forefront of everything we do and as I speak for the team I know that we are all thrilled and delighted that Manchetts Peterborough have been recognised for their hard work, focus, professionalism and consistency.
“The entire team totally understand and constantly deliver the customer focussed ‘just say yes’ attitude, which is both seen and appreciated in our business and recognised by MAN Truck & Bus.”
