Aftercare Response heading to RTX 2023 to talk fleet maintenance support with operators

Hayley Tayler
May 5, 2023

Aftercare Response will be heading to the Road Transport Expo (RTX) this summer to chat to operators about their fleet maintenance requirements.

The company recognises that fleet maintenance is a hot topic in the post-Covid era: as operating costs continue to rise and uncertainty remains regarding the return of business growth to pre-2020 levels, many CV operators are exercising caution against heavy investment in new vehicles by extending their fleet age for longer periods.

Against this backdrop, Aftercare Response stresses that the requirement for efficient maintenance and repair plans is paramount.

Part of the multi-faceted Bevan Group and founded in 2003 (as Bevan Aftercare), today Aftercare Response is a leading provider of mobile maintenance and breakdown services in the UK.

With more than 260 active customers, the business said it is experiencing a particularly buoyant time.

The range of services offered includes: on-site commercial vehicle body repairs; tail-lift installation, maintenance, servicing and repair; fleet maintenance contracts; OEM warranty work; and nationwide emergency roadside assistance – available 24 hours a day, 7 days a week, 365 days a year.

The mobile maintenance specialist believes its on-site service offering is what really sets it apart: 95% of jobs are completed on-site at customer premises nationwide, reducing vehicle downtime and overall fleet mileage and emissions, as well as fuel and driver costs.

Aftercare Response Video

Launched in 2021, Aftercare Response Video gives the customer complete control of each job.

The platform allows engineers to share videos, providing recommendations direct to camera and enabling the customer to make a fully informed decision on whether to proceed with the suggested work.

Benefits to the customer include end-to-end visibility, complete transparency, and improved knowledge, as well as enabling damage repairs to be re-charged fairly. The videos supplied also prove invaluable in supporting warranty claims.

Ongoing investment 

With the continued shift towards vehicle fleet electrification, Aftercare Response engineers are educated and trained on the requirements for working safely with new technology.

Recently awarded Enhancement Scheme Approval to complete tail-lift fitments to N1 and N2 panel vans, Aftercare Response can fit tail-lifts to all types of manufacturer panel vans – equipping drivers with a safe way to transport heavier loads.

To find out more about Aftercare's fleet support options, visit stand G37 at RTX next month.

Taking place from 28-30 June at NAEC Stoneleigh, RTX is an exciting three-day tradeshow with more than 200 exhibitors and a three-day conference programme, all completely free to attend for visitors. Book your ticket today!

About the Author

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Hayley Tayler

Hayley Tayler has worked across Road Transport Media’s portfolio of publications, including Commercial Motor and Motor Transport, since 2008 in a number of editorial roles from news reporter to urban editor. She now specialises in events and projects content for the business, including the Road Transport Expo and a series of industry research reports.

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