MAN Truck & Bus UK awards 2024 Dealer of the Year

Celebrating the achievements of its dealer network, MAN Truck & Bus UK held an awards ceremony to recognise the best performing dealers. The overall winner of the 2024 dealer of the year was ETS Trucks (Poole). The company (pictured) also took home the prize for 2024 service dealer of the year. 

Stefan Thyssen, managing director at MAN Truck & Bus UK, said: “I would like to congratulate both the shortlisted businesses and the overall winners of this year’s MAN Truck & Bus UK Ltd’s Dealer of the Year Awards. As always, due to the high levels of excellence our dealer network delivers, it was a close-run thing and at times scoring was incredibly tight.

“However, as we tracked through the latter stages of 2024 it was obvious that one of our franchised partners was constantly delivering excellence across all areas of their business. In doing so their commitment to delivering exceptional customer service, outstanding work rates and standards, and true dedication to the MAN brand, has been noticed.

“In showing an exceptional willingness and desire to strive for better business practice as well as constantly putting the customer and their needs at the heart of everything they do, I’m delighted to announce that our 2024 Dealer of the Year has been awarded to ETS Trucks of Poole.

“Showing true dedication, their attention to detail in organising parts campaigns, parts stock holding and excellent customer service, has paid dividends meaning they can offer their customers first time fix solutions, on time, every time. This is a huge effort on all fronts, and I’d like to congratulate the entire ETS Trucks of Poole team.” 

Colin Gale, managing director ETS Trucks Ltd said: “It is an honour to accept this award on behalf of the entire team at ETS Trucks Poole. The team's commitment, in supporting our customers and their vehicles, day in day out, across the whole business, is nothing short of amazing.” 

Darren Gale, operations director at ETS Trucks added: “Focussing on delivering customer service is at the forefront of everything we do and as I speak for the team, I know that we are all delighted.

“We have a motto within the business which is:  When a customer asks for help and assistance the answer is an instant – Yes, how can we help? This simply puts the needs of the customer at the forefront of what we do.”