A day in the life of…Steve Evans, Service manager, Rygor Westbury

Commercial Motor
January 15, 2018

What time does your day normally begin?
I arrive at our Westbury branch for 8am every morning.

What type of customers do you normally provide servicing for?
We provide the highest levels of service to all our customers, from one-vehicle owners to large fleets and everyone in between.

How much of your day is spent in the workshop and how much on the road?
I spend the majority of my time at our branch and in the service department and workshop areas, to manage the team and ensure the smooth running of the department. I do like to go out and visit our customers too, as this is an important part of building trusting and effective relationships with them.

How long have you been with the business?
I have just celebrated 35 years at Rygor, with a recognition lunch with our board of directors and other team members who were being recognised.

What types of trucks/vans are you servicing at the moment?
At our Westbury branch we maintain both vans and trucks, with approximately a 50/50 split. As an authorised Mercedes-Benz vans and trucks dealership, our technicians are highly trained to maintain and diagnose these vehicles.

Will Brexit have an effect on dealerships in 2018?
That is difficult to predict, but what I do know is that we will continue to deliver a service level that sets standards for our customers.

  • Check out our dedicated Rygor dealer page if you're in the market for a truck - it's full of the latest deals.



About the Author

Commercial Motor

Commercialmotor.com is the online presence for Commercial Motor magazine, the world’s oldest magazine dedicated to the commercial vehicle industry.

It is your online source for the best new and used trucks and trailers in the UK - plus the latest news, and the best buying advice you'll find in the industry.

All of the dealers listed have been are visited by our field sales team in person at their premises and our editorial team are constantly out and about speaking to dealers, operators and suppliers - this helps build really great market knowledge that assists you.

Articles published by the author Commercial Motor may be collaborative efforts by our journalists or contain significant elements obtained from press releases or company statements. They have, however, still been written and checked by our expert editorial team.

Share this article