Fraikin has re-opened its Bristol depot in order to rely less on third party contractors.
It is hoped the dedicated workship will significantly increasing the percentage of maintenance performed in-house and help manage vehicle operating costs for customers. Keeping a closer connection with customers will also be a benefit of the re-opened site with should also speed up repairs and reduce downtime.
Darren Hall, Fraikin MD, said: “Though the standard of maintenance remained high after we closed the Bristol workshop in 2018, operating costs were consistently increasing. Re-opening the Bristol site is a great way of taking back control, allowing us to cost-effectively provide the level of service our customers expect moving forward.
Hall added: “It’s all about relationships, and when we have a vehicle coming into our own site every six weeks we can build a better understanding of the customer’s business and prioritise work accordingly. With access to our national parts supply chain, customers also benefit from faster repairs and reduced VOR times.”
In addition to the existing four members of staff at the Bristol rental facility – which remained open after the workshop closed – the new maintenance depot has initially created roles for four new technicians as well as a collection and delivery driver.
