From the Frontline: Rygor keeps emergency vehicles in good health

George Barrow
April 14, 2020

Rygor Commercials says it is entirely focused on the maintenance of essential and emergency vehicles as it helps keep the industry moving during the COVID-19 pandemic.

Rygor’s sites have the highest MoT pass rate of any Mercedes-Benz dealer in the country and their workshops are in high demand.

Chris Taylor, Rygor service director, said: “Capacity is lower in the non-essential transport sector right now but we do have high demand in the other emergency and critical supply sectors so what we are doing is sharing resources across our sites, to where the peaks are, and also supporting customers across the UK who are currently experiencing delays due to an unfortunate lack of resource.”

Their network of ten dealers spread from Chilcompton in Somerset as far as Nuneaton and Heathrow provide sales and servicing for both HGVs and LCVs with a wide variety of customers keeping them busy.

Paul Reed, Rygor owner-director, said: “Unsurprisingly, we have had a lot less non-critical vehicles coming through our workshops over the past few weeks, but there is special demand on our sites right now for the maintenance.

"We are entirely focused right now on our blue light emergency customers and those providing critical food and medicals supplies to the country, such as supermarket delivery vans, couriers and utilities etc. What needs to be understood right now, is that vehicles are currently being driven for extended hours and they are working harder than ever.

"There is also a community of new drivers on the roads and of course an extension to MOT testing, so there has never been a more critical time to ensure the highest maintenance standards on commercial vehicles. They need to be kept roadworthy, legal and safe, and although there have been extensions put in place we encourage operators to stay as close as possible to their annual routine to prevent backlog issues further down the road.

"There are companies like ours that can MOT vehicles now, without delay for all of our customers and critical workers, it is especially important to ensure vehicles do not encounter VOR issues at any time.”   

Taylor added: “And that goes for those key workers who have to use their own cars to still drive to work at the moment, too – it is still essential that their vehicles are maintained properly and MOT’d wherever possible. This is why we have extended the opening hours of our MOT facilities for van customers and critical workers’ cars at our Gloucester, Reading, Kidderminster and Westbury sites, so key workers can ensure their vehicles are safe, legal and they can get to work to carry out their essential roles.”

About the Author

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George Barrow

George has been writing about nearly anything with wheels for the past 15 years and is the UK jury member of the International Van of the Year and International Pick-Up Award.

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