WT Transport said its relationship with dealer City West Commercials, and the decision to buy trucks through the Mercedes-Benz Approved Used programme, has been key to its success.
The TPN (The Pallet Network) member recently moved to a new 40,000ft2 headquarters in Northampton on the Brackmills Industrial Estate. It runs 40 rigid trucks and tractor units as well as 13 vans, with the majority sourced through the Mercedes Approved Used programme.
MD Warren Tattersall, who runs WT Transport in partnership with his wife Sarah, said the relationship he has built with City West Commercials’ Tim Sutcliffe has been crucial. He said: “Tim sold us our first truck and he’s supplied all but a handful of the vehicles we’ve bought since.
“He is our most trusted supplier - nothing’s ever too much trouble, he’s always available, and if we ever have an issue we know we can rely on him to get it sorted quickly. It’s this commitment to customer service that explains why Sarah and I have come to think of Tim as a personal friend.
“City West Commercials carries good used stock itself, but through Tim I can also access a wider range of low-mileage vehicles - ex-demonstrators, buy-backs, others that have come off contracts and so on - that are attractively priced and available within a short timeframe.”
