Stay safe from scams when selling online

Online scams

If you are selling a high-value item online - whether it is a car on eBay or a truck here on - then you need to be alert to potential scams.

Some of these scams involve the use of payment services such as PayPal. Although these services are a very popular and secure way to make payment, they are known to figure in what are called 'overpayment scams'.

Here, the buyer makes payment but for some spurious reason 'accidentally' overpays the seller. They then ask the seller to pay back the difference. Once the seller has done that, the original payment evaporates. Perhaps it was made with a stolen credit card, or perhaps the fraudster faked the receipt of payment and never transferred the money at all. There are many variations. 

But in all cases, the seller is left out of pocket. Sometimes they are left without their goods too.

The good news is that a little bit of awareness can help you spot and avoid scams like these. So here are's tips for staying safe:

  • If an offer sounds too good to be true, it probably is. A buyer who offers to pay full price without any questions or negotiation should ring alarm bells.
  • Be wary of buyers that only communicate over email and refuse to speak on the phone at all. They may give a dubious reason like 'they are not allowed to take calls at work'.
  • If a buyer asks for payment for any reason (either to cover fees or in the case of an 'overpayment'), then this is probably a scam.
  • Make sure that any emails from your payment service - PayPal for example - are genuine. If in doubt, log in to the service (not via a link on the email) and check for yourself that payment has been received.

Still not sure what to look out for? Here is an example of a scam email that a seller received recently. Happily, because of their common sense and the vigilance of the CM sales team, the scam was avoided.

Thanks for getting back to me,am at work and calls are not allowed thats why i am contacting u via email,I am OK with your asking price and if you dont mind, I can only pay through PayPal at the moment due to my work and pickup agent is avail to come and pick it up after payment made,all i need is the email u use in setting it up and ur name with your lowest price so that i can make the payment and u will be notify by paypal as soon as am done.arrangement for the picking follows  as paypal will update u on that after transaction completed.

Await your response,

Sent from my iPhone

Volvo to build FE Electric range for heavy urban distribution and refuse duties


Volvo Trucks has announced its second electric truck range will be the FE Electric.

It will be aimed at heavier urban distribution and refuse operations, with a gross vehicle weight of up to 27 tonnes.

The FE Electric, featuring a Volvo 2-speed transmission and manufacturer's own driveline, has twin electric motors producing a total maximum power output of 370kW and continuous power output of 260kW.

Maximum torque from the electric motors is 850 Nm, while on the rear axle it achieves 28 kNm.

Energy storage comes in the form of lithium-ion batteries up to 300 kWh and the FE Electric is capable of travelling up to 200km (124 miles) on one charge.

The truck manufacturer said the first FE Electric will be a refuse lorry with a body built by Faun, which will be operated in the city of Hamburg, Germany.

Sales of the new truck are expected to commence in Europe from next year.

Volvo last month announced its first electric offering would be the 16-tonne  FL Electric range for urban distribution, which featured a range of up to 185 miles on a full charge.

Claes Nilsson, president at Volvo Trucks, said the latest all-electric truck was ”another strategic step forward” in the development of its electrified transport strategy.

”This opens the door to new forms of co-operation with cities that target to improve air quality, reduce traffic noise, and cut congestion during peak hours since commercial operations can instead be carried out quietly and without tail-pipe exhaust emissions early in the morning or late at night.”

The new Volvo FE Electric will be offered in several variants, including a low-entry cab for easy driver access in built-up areas.

Volvo said battery capacity can be optimised to suit operator needs, with charging taking place via the mains or quick-charge stations.

“In addition to the vehicles, we will offer everything from route analysis to services and financing via our network of dealers and workshops throughout Europe. We also have close partnerships with suppliers of charging infrastructure,” added Jonas Odermalm, product line VP for the Volvo FL and Volvo FE at Volvo Trucks.