DVLA highlights online services
Following research that reveals a high level of user satisfaction, DVLA is promoting the benefits to both dealers and operators of using its latest online services.
When a vehicle has been bought or sold into trade, or sold to a customer, the best way of notifying DVLA is to do so via its online service. Customers will receive instant confirmation that they are no longer the keeper, and an automatic refund of any full months of vehicle tax remaining. They will receive their new log book (V5C) within five working days. Dealers benefit from reduced administration time, no postage costs and a clearer audit trail for date of keepership changes.
If you want to retain your registration number, you need to do this before completing the change of ownership.
Operators requiring a replacement for a lost or damaged log book can apply electronically, which reduces the previous time taken from six weeks to five days.
It’s probably of less benefit to operators who don’t tend to move, but since June, 540,000 owners have taken advantage of a new service was launched for owners to change the address on their V5C log book.
BJS Haulage dedicates new trucks to local heroes
BJS Haulage, the Wednesbury-based specialist in two-person home deliveries, has dedicated nine of its latest batch of trucks in honour of a group of key healthcare workers who have played important roles during the Covid-19 pandemic. Those featured range from logistics and catering providers to frontline ambulance and intensive care staff throughout its Black Country/West Midlands home area.
You can read the full back stories of the featured key workers at bjshaulage.com/our-heroes. Particularly poignant is the story of John Mallinson, featured on the truck nearest the camera. He responded to the recruitment appeal for NHS support staff at the beginning of the pandemic. He started work as a West Midlands Ambulance Service 111/999 call handler in March. Sadly, in September, he was taken ill and died shortly afterwards. At the age of 31, he left a wife and two step-children.
WMAS head of 111, Rob Till said “Staff were unanimous in wanting to put John’s name forward for this honour. Despite his short time with us he undoubtedly touched the lives of so many people with his caring nature and desire to help. His family live locally so they can look out for his name on the lorry. I think that is a very fitting tribute to someone who came to help the NHS in our hour of need”.
BJS was founded during the 2009 recession and now has 450 staff and a £35 million turnover, and is the preferred home delivery partner for prominent brands such as MADE.COM, Wayfair and Richer Sounds.