Commercial Motor Awards 2018 shortlist: Franchised Dealer of the Year
This year's shortlist for the Franchised Dealer of the Year prize at the 2018 Commercial Motor Awards. The winner will be announced on 15 November at Birmingham's Vox Centre - book your tickets now for the dealership event of the year.
Guest Truck and Van/Sherwood Truck and Van
Guest Truck and Van is a family-run business that has gone on to become the UK’s largest Iveco commercial vehicle dealer. It is also one of the largest Fiat Professional dealers across 14 sites in England. The group stocks more than £4m worth of truck and van parts – all with a manufacturer-backed warranty –has three body shops, a tyre and auto centre, plus a vehicle lining and accessory operation and fleet management service. It prides itself on its efficient management structure, allowing accessibility and quick decision-making where necessary, and as a result has built a reputation as the leading dealer for Iveco and Fiat over the last 20 years. The judges praised Guest as a firm that “prides itself on customer service and brand loyalty”.
RH Commercial Vehicles
RHCV operates across the East Midlands and has been part of the Renault Trucks franchise since 1986. In 2010, RHCV and its aftersales team expanded from its head office in Nottingham adding a site in Leicester and in 2013, a site in Alfreton. In April 2018, RHCV increased its operating territory across the East Midlands by acquiring a fourth site in Northampton from Renault Truck commercials, enhancing its service along the M1. In March RHCV scooped three of the top awards Renault Trucks’ Retail Excellence Club, including Aftersales Dealer of the Year for its Nottingham site, Sales Dealer of the Year and a place in the inaugural Europe-wide Retail Excellence Club. The judges said RH proved that Renault can be in pole position.
2017 was Rygor’s best vans sales year to date and was the top Mercedes-Benz vans dealer for retail sales, selling to the highest number of unique customers across the network. It was also pleased to be the first UK Mercedes-Benz Dealer to handover an X-Class. Furthermore, in 2017 Rygor were also the top selling dealer in the UK for Fuso Canter. Spring 2018 saw the completion of a major refurbishment of its Oxford branch. The £1m project entailed a significant extension of the dealership and the addition of a canopied vehicle handover area. The judges said Rygor’s approach to apprenticeships should be applauded and its customer service delivered impressive results.
PM Commercials was established in 1998 by Paul May who has worked in the truck industry for more than 25 years. He started his career with his father at Chaddesley Commercials in Kidderminster: one of the original used commercial vehicle dealers in the country. From his years of providing outstanding customer service PM Commercials was set-up and is now based in Droitwich, Worstershire, and prides itself on its number-one position for customer care. Not only providing sales of used commercial vehicles, PM Commercials now has a purpose-built workshop specialising in custom modification and servicing.