TruckForce opens Southampton site

Goodyear Tyres’ 24-hour commercial support network, TruckForce, has opened a new base of operations in Southampton.

The Southampton site is the first new TruckForce location since 2006, adding to the group’s 12 existing service hubs throughout the UK and acting as a central location for approved dealers operating on the South coast

The new hub will see technicians provide support for hazardous and dangerous goods carriers including Hoyer and Suttons, critical-time operators such as DPD and vehicle-movers such as ECM and BCA.

Servicing vehicles in the Southampton, Portsmouth, Andover and Salisbury areas, the new operation will open with six vans and technicians, with plans to expand this department in the coming months. By 2019, the service will have extended to also cover Brighton, Bournemouth and Poole.

Chris Suttle, TruckForce regional manager, said: “TruckForce’s success hinges on having the right people and providing the best service and assets for our customers. Our new location in Southampton is an exciting embodiment of the success and growth that we have achieved to date, and we are immensely proud of the journey that we have been on so far.”

The opening of the Southampton Hub comes after TruckForce performance figures showed a record customer response time and job completion time in 2017, saving an accumulative total of 2,169 hours throughout the year.

TruckForce’s network is made up of a combination of Goodyear Dunlop equity-owned hubs and independent service.