MC Truck & Bus wins full dealership category at Isuzu Dealer Challenge
In the event there were two award categories: Full Sales, Parts and Service Dealers; and Parts and Service Dealers only.
Dealerships took part in a set of assessments to test their ability to deliver the highest level of customer service and technical expertise.
After 44 teams entered the initial stages the top six were given the opportunity to compete in the final.
These were HRVS Sheffield, AK Commercials Bristol, Harry Moore Commercials Exeter, Ferndown Commercials Wimborne, MC Truck & Bus Maidstone and MC Truck & Bus Southampton.
The MC Maidstone team were victorious in the full dealership category where rounds consisted of tasks relating to truck sales, parts, customer care and workshop technical matters.
In the Parts and Service Dealers category, Harry Moore Commercials from Exeter triumphed for the second year running.
Peter Booth, MC Group dealer principal said: “We are absolutely thrilled by our teams’ performance, it shows clear dedication from all our departments to provide an outstanding service to our customers.”
MC’s Southampton team were also awarded third place in the parts and service category.
“To have not one, but two teams make it to the final is a real privilege and just helps to strengthen our consistent level of service across the company” added Booth.
Meanwhile, MC Maidstone technician Simon Abnett was one of two recipients of the technician award, after being judged in the competitions’ technical skills elements.
He will now be representing the UK at Isuzu’s annual worldwide technical event, the I-1 World Grand Prix, held in Japan.
Booth concluded: “Simon represented our technicians brilliantly, and to have one of our own employees represent us on an international level is an excellent success story.”
Out now: Commercial Motor 2 July issue
The road transport industry gets a lot of stick for not being "sexy" enough to attract fresh blood to its workforce. In this week's issue of Commercial Motor, out now, editor Will Shiers proves the haters wrong with the top 10 sexiest jobs road haulage.
Also in this week's issue:
- As the situation in Calais continues to deteriorate, the chaos hits Le Shuttle as migrants break onto the train and into supposedly secure vehicles
- The DVSA confirms it wants open access to operators' data in order to monitor compliance
- The county council responsible for an incorrect road sign that lead to the destruction of a trailer admits fault, while North Wales Police consider how the situation will be handled
- A Lincolnshire haulier is fined £125,000 after a worker was crushed to death by a metal dolly
- We put the Iveco Stralis Hi-Way head-to-head with the Renault Range T