CM Show 2020: Cameras can protect against more than just insurance claims, according to Fastview 360
Operators are finding ever more inventive ways of using camera systems to protect themselves and their operations according to Nick Billington, Fastview 360 commercial director.
“Our job is to get the video evidence of an incident that has happened but we’ve seen that customers are using it not just for insurance claims, but also as proof of delivery, to detail access issues, and monitor theft. It’s really expanding as a product,” Billington explained.
Up to eight cameras can work on a single system, with a dual system allowing as many as 15 units, to record video in 1080p quality whenever certain events occur.
“The system works off events, it can be a door opening or an accident. For example, one of the events we have is if a driver drivers off without securing the HIAB, the manager will get a notification and action can be taken. We design these systems for the customer, and people are using us more and more to give video proof of something that has happened.”
Billington gives the example of an onboard camera recording the successful delivery of a pallet to a customer, ensure that not only has the load arrived safely, but that it is complete.
“It’s a change in concept, and one where reliability becomes absolutely paramount. We’ve spent so much time developing our system that a lot of our customers have come from clients who have tried other cameras and turn to us because of our product and service.
When people trial our system we have found that we never lose a trial and in five years of trading we’ve never lost a customer. All of a sudden customers start to recognise what they can use it for, and video proof becomes everything.”
CM Show 2020: Reduce costs of brought in services with help from ERA
Procurement consultants Expense Reduction Analysts (ERA) are attending The Commercial Motor Show offering to help companies reduce the costs of their brought in goods and services.
Operating across the world, with multiple experts in a wide-ranging array of fields, ERA look at all manner of procurement categories, from office products through to transport related costs, to secure the best deals for their clients.
They operate on a contingency fee basis, taking the risk on delivering a saving, only taking a fee from any share in the savings achieved.
ERA will undertake a tender process, not only based on price but also soft benchmarks like service levels, with the client ultimately deciding if they want to make a switch. Expenditure is then audited on a monthly basis, for example on fuel or tyres, and the costs checked against industry benchmarks in order to keep an eye on overall spend.
ERA will also monitor any off-piste spending and give management simple to follow actions if there are any recommendations based on their reports.
“Anything that a company buys in, we’ve probably got an expert in the organisation who can look at it,” explains Ken Rogers, ERA principal consultant. “For the transport industry, we’re focusing on fuel, tyres, insurance and other peripheral costs. My background is in transport, having run a logistics business, and we can have a proper conversation with people, one that is not just about price. We look at service and in some of our recommendations we will give customers the option of maybe going with a cheaper supplier who we rate at perhaps 7/10 or a supplier who gives at 10/10 service but will cost slightly more. We don’t take commissions from suppliers – with the exception of electricity, where that is standard practice for the industry – and always act for the client. They then establish a commercial relationship between the supplier and the client.”