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Truck News - Colin Barnett
October 26, 2021
Wren Kitchens, bp and Mercedes-Benz Trucks UK have successfully trialled a new digital fuel payment system designed to speed up transactions and their accuracy.
The pilot scheme uses a new app in the Acrtos’ Truck App Portal to relay purchasing information, mileage and other important data back to base through the In-Truck Pay app, removing the need for drivers to enter mileages themselves.
All the driver has to do is confirm the site, unlock the pump and refuel with the transaction logged and paid for by the app. This means there’s no need for fuel cards and greater transaction security.
In a survey launched at the time of the Truck App Portal announcement, customers said that “solutions that address refuelling issues” would be their top request.
The pilot with Wren Kitchens saw the bp In-Truck Pay app used with 11 vehicles from its fleet.
Lee Thompson-Halls, national fleet manager for Wren Kitchens, said: “We strive to always be ahead of the game, and trialling innovative initiatives like this means we can potentially drive progress within our business, and, ultimately, the logistics sector as a whole.”
He added: “The trials have shown an increase in efficiency, with savings of approximately five minutes per transaction. When you add that up over time, it will have a hugely positive impact on our business, which delivers over 100,000 kitchens per year across the UK. Not only that, but it will also be beneficial for our drivers, by creating a safer and quicker way to pay for fuel.”
Following ‘proof of concept’ testing by bp and Mercedes-Benz Trucks in autumn 2020, Wren Kitchens embraced the opportunity to pilot the new app using the system on six tractor units used to distribute quartz worktops from its headquarters in Barton-upon-Humber, and five 18-tonners based at a depot in Tipton in the West Midlands, that deliver kitchens to customers’ homes.
Thompson-Halls commented: “Going card-less has saved us so much time and trouble, not only at the fuel station but also on the admin side. It has ensured that we’re working with clear, accurate data, and is also where we need to be from a security perspective. Our team of drivers do a challenging job, so anything we can do to make their lives easier and less stressful has to be a good thing, not least because it will help to make them that bit safer at the wheel.”
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